This Service Policy outlines the terms and conditions for using our online store. It describes your rights and responsibilities, as well as how we manage products, orders, payments, shipping, returns, refunds, privacy, and intellectual property.
This policy applies to all users of our online store. By using our website, you agree to comply with these terms and all related policies, which form an integrated service framework.
You may create an account to facilitate purchases and track orders.
You are responsible for maintaining the confidentiality of your account details.
We are not responsible for unauthorized access due to shared or compromised credentials.
Product descriptions, images, and specifications are provided to help you make informed purchases.
Inventory levels are updated regularly, but errors may occur.
Prices are displayed in AUD and may change without prior notice.
Orders are confirmed after successful payment.
Accepted payment methods include Visa, MasterCard, and other secure payment gateways.
For details on payments, refer to our Payment Methods Policy.
Shipping is available throughout Australia.
Processing time is typically 1–3 business days, with an estimated delivery of 5–10 business days.
For full shipping terms, see our Shipping Terms.
Orders may be cancelled within 48 hours if not shipped.
For orders outside this window or already shipped, see our Order Cancellation Policy.
Returns and exchanges are available within 30 days under eligible conditions.
For full process details, refer to our Return and Exchange Policy.
Refunds are processed to the original payment method and typically take 3-7 business days.
See our Refund Policy for more information.
Any disputes are governed by Australian law, including relevant privacy and consumer protection regulations.
We reserve the right to update this policy at any time and will notify you of significant changes.
Personal information is handled according to our Privacy Policy and GDPR Policy.
All content, designs, images, and text on our website are the property of furnifont.
You may not reproduce, distribute, or use our intellectual property without permission.
We are not liable for indirect or consequential losses arising from the use of our website or products.
Product descriptions, prices, and stock levels may occasionally be inaccurate; we strive to correct errors promptly.
We may revise this Service Policy at any time.
Continued use of our website constitutes acceptance of the updated terms.
For any questions or assistance regarding our service policy, contact us:
Contact Address: 3719 ROUTE 75 LOT 15, HUNTINGTON, WV, 25704, US
Customer Service Phone: +1(351)501-2749
Customer Service Email: bulkhelp@furnifont.com
Online Hours: Monday to Friday, 8:30–12:00 and 14:00–18:00 (Australian Time)
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