This Shipping Policy outlines how we manage delivery for orders placed on our online store. Our goal is to provide a clear, reliable, and secure shipping experience across Australia.
We deliver to all locations within Australia.
Orders from outside Australia are not currently supported.
Orders AUD 69.99 or higher receive free shipping.
Orders under AUD 69.99 incur a shipping fee of AUD 5.99.
Orders placed before 18:00 (Australian Time) on business days are usually processed on the same day.
Orders placed after 18:00 or on weekends/public holidays are processed on the next business day.
We typically take 1–3 business days to process each order.
Processing includes payment verification, order confirmation, and preparing items for dispatch.
After dispatch, orders usually arrive within 5–10 business days.
Actual delivery times may vary depending on location, carrier, or unforeseen circumstances.
We partner with trusted Australian shipping carriers, including:
Australia Post
Couriers Please
StarTrack
You will receive tracking information as soon as your order leaves our facility.
After your order is confirmed, we send an email with your order number, payment details, and the assigned carrier.
You can also check your order status on our website’s “Order Tracking” page by entering your email or phone number along with the order number.
We are not liable for damages or losses incurred during transit unless reported promptly.
Any modifications to delivery details or cancellation requests must be submitted before dispatch.
Please ensure the delivery address is accurate to prevent delays or misdeliveries.
Some shipments may require a signature at delivery.
Inspect your package immediately upon arrival for visible damage or defects.
For any shipping-related questions or assistance, reach us at:
Contact Address: 3719 ROUTE 75 LOT 15, HUNTINGTON, WV, 25704, US
Customer Service Phone: +1(351)501-2749
Customer Service Email: bulkhelp@furnifont.com
Online Hours: Monday to Friday, 8:30–12:00 and 14:00–18:00 (Australian Time)
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