Contact Us

We welcome any questions, concerns, or feedback regarding your experience with furnifont. Our goal is to provide timely assistance and ensure your online shopping experience is smooth and satisfactory.


1. How to Contact Us

You can reach us via the following methods:


2. Business Hours

Our customer service team is available:

  • Monday to Friday

  • 8:30–12:00 and 14:00–18:00 (Australian Time)

We aim to respond to all inquiries promptly during these hours.


3. Types of Support

You may contact us for:

  • Questions about products, specifications, or availability

  • Assistance with orders, payments, or tracking

  • Requests regarding returns, exchanges, or cancellations

  • Feedback or suggestions for improving our services


4. Response and Handling

  • We review all inquiries as quickly as possible and provide relevant assistance.

  • For order-related matters, please include your order number, payment confirmation, and relevant details to help us respond efficiently.

  • Complex issues may take longer to resolve, and we will keep you updated throughout the process.


5. Responsibility and Privacy

  • Your personal information provided during inquiries will be used solely to respond to your request and in accordance with our Privacy Policy and GDPR Policy.

  • We do not share your information with unauthorized third parties.

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